Contact - Frooishen

FAQ.

How long does a project usually take?

We typically require 3-4 months to complete a project. That said, there are times where you truly need to move quickly to take advantage of an opportunity or to pivot to stay ahead of the curve, let’s discuss your needs and available options.

Do you offer ongoing support after launch?

We do offer ongoing support for a number of different services. Let’s discuss your needs and learn how we can best support you.

Can I hire you for just a logo or one-off design?

Maybe — but it depends. Every project we take on begins with strategy, because beautiful design without the right foundation risks solving the wrong problem. Skipping process (ours or anyone else’s) can lead to branding or packaging that looks nice but doesn’t truly connect on shelf or in market. Your brand — especially your packaging, is your hardest-working asset, so getting it right from the start matters. If you’re open to thoughtful groundwork, we’d love to chat.

What platforms do you build websites on?

Many brands create their new identity & packaging and their next immediate need is launching into the world. Website is a huge portion of that. We have created many websites and typically use Shopify for consumer based products but have expierence is Webflow, Framer, and Squarespace.

How do payments work?

Our typical terms are 50% of the total project costs are due upon approval. The remaining 50% is billed over a 3-5 month period or upon project completion. We will work closely with you to ensure that the final terms set are mutually beneficial.

What if I’m not happy with the first concept?

Do we and other creative agencies miss the mark on the first round, for sure it happens. Do clients change their mind and maybe more specifically, have a clearer understanding of what they want or need after round 1? 100%, it happens. Missing the mark on round 1 provides incredible clarity moving into round 2. That said our process helps mitigate any risks associated with missing the mark in round 1. Overall, if you are not happy with Round 1 we encourage you to express why as it will help us move forward into Round 2.

Do you work with clients from any country?

We do work with international clients and have a lot of experience in helping brands discover how they can best position their brand to compete for consumer attention in the US market.

Got a project in mind? Let’s chat and bring it to life.

FAQ.